Returns & Exchanges

At LEVEL8, we stand by the quality of our fashion collections and offer a 30-day window for returns or exchanges on all unworn items with original tags attached. We strive to make your shopping experience as seamless as possible, ensuring you find the perfect fit for your style.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Place the items in their original packaging, ensuring all hangtags are intact, and include the packing slip provided in your digital confirmation.

• 3.
  Ship It Back

  Affix the prepaid shipping label sent to your email and drop off the package at any authorized carrier location within 7 days of your request.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned items, your refund or exchange will be processed to your original payment method within 5-10 business days.